Return Policy

Love and Blessings

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Return Policy

Thank you for shopping with Filled with Love Gifts! Please read our return policy carefully before placing your order.

Our Policy in Short

Every basket is handmade to order and contains perishable treats, so all sales are final — we cannot accept returns or exchanges for change of mind. However, if your order arrives damaged or we make a mistake, we will always make it right. Details below.

Final Sale Items (Not Returnable)

All custom and made-to-order gift baskets
All baskets containing perishable treats (cookies, candy, cocoa, and more)

These items are created fresh just for you and cannot be resold, which is why all sales are final.

Damaged in Transit — Replacement or Full Refund

If your gift arrives damaged, you are covered. Here is what to do:

Contact us within 7 days of delivery.
Email photos of the damage to filledwithlove77441@gmail.com or text 346-608-3228 with your order number.
We will send you a replacement or issue a full refund — your choice.

You do not need to ship the damaged item back to us.

Wrong or Missing Items — We Fix Our Mistakes

If we send the wrong basket or something is missing from your order, contact us within 7 days of delivery and we will fix it immediately with a replacement shipment or a full refund. If a return is ever needed, return shipping is on us.

Cancellations

Changed your mind before we start? Contact us right away — if your basket has not been assembled yet, we will cancel your order and refund you in full. Once assembly has begun, the order is final sale.